Terms of Service

Terms of Service

Last updated: January 18, 2026

1. Scope

These Terms of Service (hereinafter "Terms") apply to the use of the kidsbert platform (hereinafter "Platform"), operated by kidsbert GmbH, Hegestieg 20, 20249 Hamburg, Germany (hereinafter "Operator" or "we").

The Platform enables providers to publish children's and family activities, and parents or guardians to find these offers.

2. Contracting Parties and Contract Formation

2.1 Registration

By registering on the Platform, a user agreement is established between the user and the Operator. Registration is free for parents and searchers.

2.2 User Types

The Platform distinguishes between the following user types:

  • Searchers (Parents/Guardians): Individuals who search for and find offers
  • Providers: Commercial or private providers of children's and family activities who book paid placements

2.3 Requirements

  • Registration is only permitted for adults with full legal capacity
  • When registering as a provider, all required business permits must be in place
  • All information provided during registration must be truthful and complete

3. Platform Services

3.1 For Searchers (free)

  • Search and display of children's and family activities
  • Filtering by age, location, activity type, and other criteria
  • Saving favorites

3.2 For Providers (paid)

  • Creation and management of offer profiles
  • Publication of offers with descriptions, images, and contact details
  • Management of events and dates
  • Various placement options depending on offer size

3.3 No Booking Function

The Platform is exclusively a search platform. Bookings, registrations, or contracts for participation in activities are made exclusively between searchers and providers outside the Platform. The Operator is not a party to these contracts and does not facilitate bookings.

4. Prices and Payment Terms for Providers

4.1 Paid Placements

Providers can book paid placements for their offers. Prices depend on the size and type of offer and are available on the Platform.

4.2 Payment Processing

Payment processing is handled by our payment service provider Stripe. Stripe's terms of service also apply.

4.3 Subscriptions

Placements are billed as monthly subscriptions. The term begins on the day of booking.

5. Subscription Cancellation

5.1 Notice Period

Subscriptions can be cancelled monthly at the end of the respective billing period.

5.2 Cancellation Method

Cancellation can be made at any time via the customer portal on the Platform or by email to hello@kidsbert.de.

5.3 Consequences of Cancellation

After cancellation, the offer remains visible until the end of the paid period. It is then deactivated but not deleted. Reactivation is possible at any time through a new booking.

6. User Obligations

6.1 General Obligations

  • Truthful and complete information during registration and use
  • Confidentiality of login credentials
  • Immediate notification of unauthorized account use
  • Compliance with applicable laws and these Terms

6.2 Prohibited Actions

Users agree to refrain from the following actions:

  • Publication of illegal, offensive, discriminatory, or content harmful to minors
  • Infringement of copyrights, trademarks, or other third-party rights
  • Distribution of viruses, malware, or other harmful programs
  • Automated queries (scraping, crawling) without consent
  • Sharing or selling login credentials
  • Manipulation of the Platform or its functions

6.3 Special Obligations for Providers

Providers additionally agree to:

  • Only post legitimate and actually available offers
  • Maintain all required permits and insurance
  • Keep offers up to date and remove offers that are no longer available
  • Comply with all legal requirements for childcare and activities

7. Content and Rights

7.1 User Content

Users grant the Operator a non-exclusive, worldwide, free right to use, store, and make publicly available the content (texts, images, etc.) they post on the Platform.

7.2 Responsibility for Content

Users are responsible for their posted content. The Operator does not review content in advance but reserves the right to remove content that is illegal or violates these Terms.

7.3 Operator's Rights

All rights to the Platform, its software, design, and content (unless created by users) belong to the Operator.

8. Liability

8.1 Operator's Liability

The Operator is fully liable for intent and gross negligence as well as for damages arising from injury to life, body, or health.

For slight negligence, the Operator is only liable for breach of essential contractual obligations (cardinal obligations). In this case, liability is limited to the typical, foreseeable damage.

8.2 Disclaimer for Content and Offers

The Operator is not liable for:

  • The accuracy, completeness, or timeliness of content posted by providers
  • The quality, safety, or legality of activities offered by providers
  • Damages arising from participation in activities conducted by providers

Users acknowledge that contracts for activities are concluded directly with providers and the Operator assumes no responsibility for them.

8.3 Liability for User Content

The Operator is not liable for content posted by users. Upon becoming aware of legal violations, corresponding content will be removed immediately.

9. Data Protection

The processing of personal data is carried out in accordance with our Privacy Policy.

10. Term and Termination of User Agreement

10.1 Term

The user agreement is concluded for an indefinite period.

10.2 Ordinary Termination

Both parties can terminate the user agreement at any time without notice. Termination is effected by deleting the user account or written notice to hello@kidsbert.de.

10.3 Extraordinary Termination

The Operator may terminate the contract for good cause without notice, particularly in case of:

  • Violation of these Terms
  • Suspicion of criminal acts
  • Payment default (for paid services)
  • Damage to the Platform's reputation

10.4 Consequences of Termination

After termination of the contract, the user account will be deleted. Statutory retention obligations remain unaffected.

11. Changes to Terms

11.1 Right to Change

The Operator reserves the right to change these Terms. Changes will be communicated to users by email at least 4 weeks before they take effect.

11.2 Right to Object

Users may object to changes within 4 weeks. If they do not object, the changes are deemed accepted. In case of objection, the contract ends when the changes take effect.

12. Dispute Resolution

12.1 Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr

12.2 Consumer Arbitration

We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

13. Final Provisions

13.1 Applicable Law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

13.2 Place of Jurisdiction

The place of jurisdiction is Hamburg, insofar as the user is a merchant, legal entity under public law, or special fund under public law.

13.3 Severability Clause

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.

Contact: kidsbert GmbH Hegestieg 20 20249 Hamburg, Germany Email: hello@kidsbert.de

Commercial Register: District Court Hamburg, HRB 196015 Managing Directors: Anke Reincke, Dr. Philine Bieling